Services & Solutions

Invariant Systems LLC provides enterprise-grade Revenue Operations (RevOps) architecture, custom Salesforce technical solutions, and dedicated operational support. All services are engineered to streamline data pipelines, enforce strict security controls, and eliminate operational friction across your customer lifecycle.

Core Service Offerings

1. RevOps Technical Audit

A comprehensive, end-to-end evaluation of your Salesforce architecture, data health, and automated workflows.

Scope: Evaluates pipeline performance and system architecture across 7 core operational pillars and 35 technical sub-categories.
Deliverables: Complete risk assessment report, technical gap analysis, and an actionable remediation roadmap.
Commercial Terms: Delivered as a fixed-fee advisory engagement.

2. Implementation & Remediation

Hands-on execution and technical re-architecting based on audit findings or specific platform requirements.

Capabilities: System remediation, flow re-architecture, pipeline optimization, and custom integration development.
Security Standards: Integrations exclusively utilize packaged Named Credentials to enforce secure, certified boundaries without exposing Remote Site Settings (RSS).
Commercial Terms: Scoped via dedicated Statement of Work (SOW).

3. Tholos Core Managed Engine

An enterprise-grade, Salesforce-native automation engine designed to continuously process complex RevOps operations in-org.

Architecture: Fully native execution operating entirely within your Salesforce security boundary—zero external server exposure.
Performance: Built with strict execution constraints, including a 12 MB certified heap envelope ceiling.
Commercial Terms: Annual subscription per production Org (includes standard sandbox environments).

4. Custom Enterprise Advisory

Tailored architectural strategy and consulting for high-growth or complex enterprise setups.

Focus Areas: Salesforce data modeling, automated revenue attribution, platform governance, and custom Apex/Flow engineering.
Commercial Terms: Retained or milestone-based advisory engagements.

Support & Operational SLAs

All technical support and system monitoring operate during U.S. Mountain Time business days (excluding U.S. federal holidays).

Severity Level	Definition	Initial Target Response	Status Update Frequency
Severity 1	Critical System Halt: Core business operations blocked with no viable workaround.	Within 4 Business Hours	Daily
Severity 2	Major Impairment: Key functional features degraded or significant pipeline impact.	Within 1 Business Day	Every 2 Business Days
Severity 3	Minor Operational Impact: System operational; localized non-critical issue.	Within 2 Business Days	As resolved / requested
Severity 4	General Inquiry / Cosmetic: Technical questions, minor UI/cosmetic requests.	Within 3–5 Business Days	Upon resolution

Support contact: victor@tholoscore.com

Architectural & Security Standards

In-Org Runtime Execution: Package logic executes strictly inside the subscriber’s Salesforce Org. Customer data is never transferred to or processed on external vendor servers.
Zero-RSS Callout Posture: Internal and external SaaS API interactions route exclusively through packaged Named Credentials. No unmanaged Remote Site Settings are generated.
Audit Trail Permanence: Built-in non-destructive retention and immutable audit logging to ensure full compliance and operational non-repudiation.

Tholos Core is a product of Invariant Systems LLC.

Address: 1500 N Grant St, Ste N, Denver, CO 80203
Contact: victor@tholoscore.com | https://tholoscore.com